This confirms the Thin client OS is lacking the Zoom optimizations. We are also having Zoom call issues with thin clients. I did read that but I figured installing it on the VDI image was better than nothing! I just wanted to report back that after ordering the camera Dell suggests in their documentation Logitech Ce, it made no difference in the quality of a Zoom session. The difference using my laptop over using the thin client was much better, although the video on my laptop was a bit pixelated, there was no freezing, or major video delays. #ZOOM PLUGIN FOR VMWARE HORIZON CLIENT DRIVER#The cam should be here next week, but no idea on the other I would be interested to find out if the upgraded NVidia driver works for you.Īs jmacdaddy, suggested, I did bypass the thin clients and used my laptop to hold a zoom meeting through the UAG's. I also have on order a laptop with an integrated web cam to see if that make a difference as well. I did find in the Dell documentation that recommends using the Logitech Ce for the line of thin clients because of their ability to perform hardware encoding, so I have one of those on order to test. I even tried playing with the video settings in the thin client and it made no difference. We're using the new line of mobile and AIO thin clients running 8. Working with Zoom and no Video is OK and that is currently how we are running. #ZOOM PLUGIN FOR VMWARE HORIZON CLIENT SOFTWARE#View Software clients will also work with Zoom as they use Blast. When you are setting up your Zoom session, what are you selecting for your webcam and microphone devices? My understanding is that if you're attempting to use zero clients PCoIP and zoom you are not going to have any luck with ZoomVideo. In this time especially, we are having a lot of virtual meetings and if this really is a Dell problem, their device and software is not up to snuff! Edit: Also, to the OP, the Zoom plugin has to be installed on the thin client and not the host. We're properly redirecting the webcam and everything has been set up correctly, but it still runs pretty poorly. We're running Dell Wyse Thin Clients with the latest 8. Teams, Webex a try on the thin lcient setup, to see if they make any difference. It's narrowing down to ThinOS thin client, while I guess you could also give e. However, given past experience, I'm not holding out much hope. Unfortunately, I cannot find anything about plugins, optimizations or enhancements for Zoom using ThinOS. However, for the greater good I tried it last night, and it works well. Is the performance good or bad? Why the hell didn't I think of that? Actually, I did, but due to company policy, we aren't supposed to do that. You say that when you connect via UAG with thin client, Zoom performance is bad and when you connect via a laptop with VPN to the virtual desktops I assume you are pointing the Horizon Client on your laptop directly at a connection broker server performance is good. I know there are a lot of moving parts to this environment, but I am hoping someone else has run into this same or similar issue and can offer some suggestions! Other than Zoom, the environment with the remote thin clients and UAG's work great, but my boss considers this Zoom issue a "showstopper" and is hesitant to release this service to our users until this is resolved. VDI image has all the latest updates and agents, and all applications are local, no AppStacks involved. Connection servers on the internal network are also behind a F5 load balancer. Made some typical optimizations and other registry changes to the VDI image to for situations where high latency could be an issue, but that has not made a difference. I understand that it should be better over the VPN because of dedicated resources vs. If I log in remotely using a thin client, authenticate through the UAG's, get assigned a desktop and fire up Zoom, the experience is horrible, and basically unusable.Īudio and video is choppy and frequently freezes up. Looking for some assistance on using Zoom in our VDI environment, mostly for users logging in remotely using Dell thin clients and UAG's for authentication.
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